Q: How can I contact you?
A: You may email us at customerservice@richpowerinc.com or call us at 888-552-8665.

Q: Where can I buy your products?
A: Use the “Where to Buy” feature on this website to locate a distributor in your area.

Q: Where can I buy Accessories for my Powersmith Product?
A: Most of our distributors who carry the Products also carry the accessories. Use our “where to buy” feature to locate a retailer near you,
    or you can order on line from Amazon.com or Northerntool.com. If you need additional help, call us toll-free at 888-552-8665.

Q: What is the advantage of Lithium-Ion batteries in your cordless products?
A: Lithium-ion is a very efficient power source. The result is a power-tool of compact size,  with more power, more run time, and a longer storage time than
    power-tools using traditional Ni-Cad (nickel-cadmium) batteries.

Q: How long will they last on a charge?
A:  That always depends on the application and the user. In identical applications, they will last twice as long as Ni-Cad (nickel-cadmium) batteries.

Q: What do I do if I need parts/help/ repairs?
A : Call 888-552-8665

Q: What is your Warranty?
A:  PowerSmith™ Products are warranted against defects for two years.    
     PowerSmith™  Magnesium Tools are warranted against defects for 5 years.